Servant Leadership and #GLS14

Jesus Washing Feet, Fulbourn St. Vigor, Steve Day, Flickr

Photo Credit: Jesus Washing Feet, Fulbourn St. Vigor, Steve Day, Flickr

The 2014 Global Leadership Summit, put on by the Willow Creek Association, is taking place yesterday and today (August 14-15). Although I’m not present at the conference, I’m following key trending insights, particularly on Twitter (#GLS14).

Leadership and the Introvert

There are several takeaways from Day One. Bill Hybels shared key lessons in his opening session. Susan Cain’s reminder of the presence and importance of introverts in our organizations was also a welcome addition to the public leadership discourse.

Susan Cain called us to “remember that one-third of your workforce is probably introverted,” that “most introverts are deeply passionate about a few things,” and that “they are leaders because they were passionate first.”

Patrick Lencioni on Servant Leadership

While the reports coming out throughout the first day were many, I especially appreciated the themes Patrick Lencioni addressed. Here are a few key tweets from Lencioni session:

  • “Leaders sacrifice themselves for the good of others.”
  • “If we’re doing it for ourselves, we’re going to leave a trail of tears behind.”
  • “If you’re not interested in developing yourself, don’t be a leader.”
  • “The best reason for someone to become a leader is to sacrifice themselves for the good of others.”
  • “Most people don’t really want to change the world, thy want to become known as the person who changed the world.”
  • “I’m tired of hearing about servant leadership because I don’t think there’s any other kind of leadership.”
  • “Servant leadership is the only leadership. All else is economics.”

Servant Leadership for the Good of Others

I’m passionate about servant leadership. Though I would not express this quite the same as Lencioni (I like hearing more about servant leadership!), the point is well-taken. Leadership at its core is about service. It is about valuing others. It is about focusing on their needs. It is about sacrificing for their good of those we lead.

Servant Leadership Next Steps

While this post is just a quick highlight of some of the servant leadership themes raised at #GLS14, some may wish to dig a bit deeper. Here is one of my journal articles on the topic, providing both a biblical and research-based frame for engaging servant leadership. Servant leadership is not only an ethical approach to leadership—it is also effective!

Enjoy the article, and enjoy Day 2 of #GLS14

Why I Blog: Fostering Healthy Leadership

Be the Change, Feggy Art, Flickr

Photo Credit: Be the Change, Feggy Art, Flickr

“Leadership is one of the most observed and least understood phenomena on earth.”
– James MacGregor Burns

James MacGregor Burns’ quote resonates with most of our experiences. We see leadership occurring all around us, but rarely take time to reflect in a systematic way on what makes this leadership helpful or unhelpful—effective or ineffective. Further complicating our observations, at times we see people leading well who have no formal positions of leadership within our organizations, and at other times we see people in positions of leadership who really are not providing the necessary leadership direction for our organizations as we move into the future.

Lingering Questions

And so we come back to Burns’ comments: Leadership is one of the most observed and least understood phenomena on earth. But must it be this way? Is leadership simply a mysterious reality? Is it something that we simply know when it is going well or poorly, but will never really understand what makes it work? Or might we be able to provide some basic descriptions of the form and shape of good, helpful, and effective leadership? Might we be able to get at some minimum factors that characterize both what helpful leaders and leadership look like?

Leadership Can Be Learned

Part of my vocational calling is providing thoughtful responses to such questions. I believe leadership can be described and studied. I believe it can be learned. Not every person is wired to be a capital “L” Leader. However, just about everyone embedded in an organization, group, or family can grow in and learn how to positively influence and guide the people around them.

This is the heart behind why I’ve started blogging at purposeinleadership.com. Although I’ve been observing leaders in action most of my life, I’ve spent the last 15 years in focused study on the topic through various degree programs, organizational roles, research agendas, and teaching opportunities. I want to start sharing some of these lessons learned with a wider audience.

A Passion for Ridding the World of Bad Leadership

Harvard Business Review’s editorial mission is “to rid the world of bad management.” I have a similar passion in the area of leadership. Though I won’t be able to personally rid the world of bad leadership, I’d love to make a dent in this ambitious agenda. I want to spread a message…

  • …that leadership is more about serving others than being served,
  • …that people are the priority even in profit-driven sectors,
  • …that leaders need to create organizations and societies that are not only productive, but also are fit for human beings,
  • …that purpose in leadership is of central importance,
  • …that leadership is vital in organizations that create value for those they serve,
  • …that people will endure great hardship and sacrifice when they believe in what they are doing and feel their work and leadership has meaning and purpose,
  • …that leaders have a God-given responsibility to care for the people they lead,
  • …that core leadership characteristics and behaviors can be described,
  • …that leadership is vital in working toward human flourishing in organizations and societies.

Thanks for Joining Me in this Pursuit

Although I don’t believe that everything rises or falls on leadership, I do believe that the pursuit of effective and healthy models of leadership is a first-order priority in our day.

Thanks for joining me on this journey toward good, helpful, and effective leadership. Our organizations and the people we serve as leaders deserve our very best!

Power to the People — Leaders and the Ethical Use of Power

Vuisten (fists) - Power, by Bolwidt on Flickr

Photo Credit: Vuisten (fists) – Power, by Bolwidt, Flickr

Power to the People

The public exercise of power is often disliked, mistrusted, or undermined in our society. Roots of this suspicion of power are deep, but this suspicion is often grounded in the exercise of positional power that is not founded upon personal power. It is distasteful to see people occupying positions of power without also embodying the personal credibility to support and enact this power effectively. In contrast to resistance that is often the result of excessive use of positional power, personal power helps to develop followers and their commitment to organizational goals.

Asking the Right Questions

In terms of when and how power can be used most effectively and more acceptably, I would point to the importance of the ethical use of power. On this point Richard Daft identifies key questions leaders need to ask. Some of these questions ask whether the action and use of power…

  • …is consistent with the organization’s goals,
  • …respects the rights of individuals,
  • …meets standards of equity and fairness, and
  • …is consistent with how one would behalf if the action would affect them personally.

These guidelines for ethical action help in thinking through how power is being utilized. To engage power effectively, acceptably, and ethically, leader’s need to be comfortable that the answers to such questions are focused on the good of others and the organization rather than simply serving themselves as leaders.

A Commitment to Serving Others

On this point, I appreciate the emphasis of people like Robert K. Greenleaf who write on the theme of servant leadership. Greenleaf emphasized that the servant leader was to be servant first. In other words, Greenleaf emphasized that the most acceptable or beneficial leader for a community is the one who at their core is a servant, and who then expresses this servant-oriented heart through a leadership role. Greenleaf emphasized that true power rested with followers who recognize a servant-oriented person and then attribute personal power to them. From this personal power, the servant-leader may then lead effectively and ethically.

In my view, this is the best place from which to use power—using it from a place that recognizes the best power is that which has been freely granted to the leader by the personal trust of followers.

_______________________

What do you think of Greenleaf’s point? How do you see leaders using power ethically and responsibly?