Macro Change through Micro Improvements

Sunny Pebbles, Laura Thorne, Flickr

Photo Credit: Sunny Pebbles, by Laura Thorne, Flickr

I read an interesting article in The Economist recently. It is entitled Little Things that Mean A Lot, and the author argues that businesses should aim for lots of small wins that add up to something big.

New Routes to Organizational Success

The article focused primarily on the role of analyzing large pools of data in order to identify opportunities for incremental improvement. One illustration came from UPS. In America, there are some 60,000 UPS vans that drive 100 plus miles each day. If through data analysis UPS can find ways to reduce driving by 1 mile per day for each van, it is estimated that the company would save close to $50 million in fuel and related costs each year.

Although most of us are not looking for $50 million in small wins for our organizations, the new market realities in our world are calling for most organizations (for profit and nonprofit alike) to look for both big and small opportunities. Most of the “big wins” have already been identified since the beginning of the Great Recession. It is now time for organizations to up their game in finding the “small wins.”

Building a Mountain with Pebbles

One of the quotes in the article expresses the need in this manner: “It is about building a mountain with pebbles.” While most of us would simply prefer to find the mountain, the new realities of our world often translate to using a both-and approach to organizational improvements.  We need to have an explorer mindset, looking for new mountains of opportunity. We also need to have the mindset of the statistician, looking for macro opportunities within the micro dimensions of business and organizational life.

Explorers and Statisticians

How are you pursuing big-wins through small opportunities? How are you maintaining the entrepreneurial mindset of the explorer, while also seeing the details as the researcher or statistician would? This requires us to partner well with others on this journey. This requires us to build our teams with a diversity of expertise so that we can pursue growth and opportunity on both fronts.

Enjoy the journey, and keep your eyes open for macro change through micro improvements.

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