Authentic Collaboration — Avoiding Collaboration Overload

 

collaboration_Jennifer-Leonard

Photo Credit: collaboration, by Jennifer Leonard, Flickr

I’m a fan of teamwork. Team leadership was an area of focus for me in my Ph.D. dissertation research entitled Servant Leadership and Team Effectiveness. See some of my positive affirmations of teams in the following posts:

While teams have many benefits, there are challenges associated with teams as well. See a previous post in which I highlight and discuss the following 6 Challenges of Teams (subtitle…Removing the “I’s” from Your Team):

  • Ingrown
  • Indecision
  • Inaction
  • Inefficiency
  • Inequity
  • Inconsideration

Collaborative Overload

In a recent HBR article, Cross, Rebele, and Grant take up another important challenge in an article entitled “Collaborative Overload: Too Much Teamwork Exhausts Employees and Saps Productivity.”

In their article they provide several important cautions surrounding team member exhaustion, and in so doing remind us to not overload on a good thing. The core of the identified problem in the article is expressed in the following manner:

Although the benefits of collaboration are well documented, the costs often go unrecognized. When demands for collaboration run too high or aren’t spread evenly through the organization, workflow bottlenecks and employee burnout result.”

Cross, Rebele, and Grant go on to recommend solutions to this problem that are focused on better managing collaboration through efficient organizational and team practices. This is good advice.

Authentic Collaboration

As I engaged their work, I also began to think of another solution that I’ll label “Authentic Collaboration.”

From my experience with teams, groups, and committees, the problem is not too much collaboration, but rather too much of the wrong type of collaboration.  Let me explain.

When participants in a collaborative process are playing a role on the team, group, or committee that is authentic and meaningful, this type of collaboration tends to be energizing. When participation is inauthentic and merely procedural, this type of collaboration tends to be energy draining and feel like wasted time.

Meaningful Participation

Often from positive motivations, leaders and administrators tend to draw people into a collaborative experience because these leaders and administrators need a representative from diverse divisions or interests in their organizations.

When this practice is about wanting to authentically hear voices from these unique perspectives, this can lead to meaningful and authentic collaboration. However, when this practice is simply about wanting to placate an organizational perspective or voice, and the voice at the table is not authentically desired by leadership, this can lead to unproductive and inauthentic collaboration.

Again, I would argue collaboration is not the problem, but rather the wrong type of collaboration. When people are invited to the table of collaboration, the invitation needs to be authentic. Help people to be good stewards of their time by facilitating meaningful participation for all involved on the team, group, or committee.

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What has been your experience with collaboration? What problems and challenges have you faced? How have you engaged these problems and found meaningful solutions? Take a moment to share your experience below.

10 Life Lessons from Youth Sports (Part 3)

Soccer !, by Craig Sunter, Flickr

Soccer !, by Craig Sunter, Flickr

This is part 3 of 3 in my series reflecting on 10 Life Lessons from Youth Sports.

In this season our family has been asking a few questions as we make decisions regarding where to invest our time with youth sports:

  • In what way are youth sports meaningful?
  • How do they contribute to the development of children and youth?
  • What life lessons may be learned from participation in youth sports?

In response to these questions we landed on a list of “10 Life Lessons from Youth Sports” that fall into five main categories: Physical Lessons, Emotional Lessons, Relational Lessons, Mental Lessons, and Spiritual Lessons.

In my previous two posts I shared lessons 1-6 in the physical, emotional and relational areas.

Physical Lessons

  • Lesson 1: Physical Health Is Important
  • Lesson 2: Athletes Are Born and Made

Emotional Lessons

  • Lesson 3: How to Lose, and Win, Well
  • Lesson 4: How to Press through Perceived Barriers

Relational Lessons

  • Lesson 5: We’re in This Together
  • Lesson 6: How to Respect, Engage, and Share in Authority

Now we turn to lessons 7 – 10 in the mental and spiritual areas for this final post.

Mental Lessons

Lesson 7: Successful Execution Engages the Mind

Although success in sports is tied in part to physical, emotional, and relational dynamics, successfully execution involves a significant mental dimension as well.

At every level of competition, athletes must stay focused. They must learn their specific job on the court, field, and mat. They must remain engaged. They must effectively execute on their job. They must be able to recognize challenges to their play and make necessary adjustments.

In sports, successful execution engages the mind. On the practice field, in the midst of a game or match, and in reviewing performance after the fact, athletes must stay mentally engaged.

Teammates depend on each other to know and execute their role in the right way and at the right time. Athletes not only need to learn their own role well, but also must be mindful of how their role coordinates with those around them on their own team, and how the opposition is working against them in the competition. Youth sports provide an opportunity for kids to stay focused mentally and to execute on this understanding.

Lesson 8: Pursuing Perfect Effort

One of my son’s favorite movies is When the Game Stands Tall. The movie provides a dramatic account of the De La Salle Spartans’ journey to a 151-game winning streak in high school football. The coach of the Spartans was Bob Ladouceur, and he built his program on the philosophy of expecting perfect effort from his players.

In the movie, this principle of perfect effort is communicated by the coach in the following manner:

We’re not asking you to be perfect on every play. What we’re asking of you and what you should be asking of each other is to give a perfect effort from snap to whistle.”

Perfect effort requires engagement from the whole person. Athletes need to be present physically, emotionally, relationally, and mentally. They must be ready to engage, and stay engaged, with their whole self to offer the perfect effort of which Ladouceur speaks.

Spiritual Lessons

Lesson 9: You’re Not Alone

Youth sports can be tough at times. Youth athletes can feel pressed in all of the areas noted above: physically, emotionally, relationally, and mentally. When things get tough, as they do in sports at times, it is an important opportunity for individuals to recognize that they are ultimately not alone.

To begin, players are surrounded by the many people who care for and support them along the way (fellow players, coaches, and loved ones). But even when this is not the case, when it feels like so many who are surrounding are not being supportive, athletes are able to turn to the one who is faithful through it all.

In the book of Philippians, the Apostle Paul writes, “In any and every circumstance, I have learned the secret…. I can do all things through him who strengthens me” (Philippians 4:12-13).

Though many athletes may want to quote such a verse to point to God’s help in providing them with a victory in a match or game, the reality is this verse is not about victories in sports. It is about finding strength in the Lord, whether in victory or defeat.

Paul did not write these verses from a place of comfort and excitement. Paul wrote these verses to his friends while sitting in a prison cell because of his faith in the Lord. So in the midst of joy and sorrow in sports, and in the midst of joy and sorrow in life, we can say with Paul that we “can do all things through him who strengthens” us. In competition and in life, we are not alone.

Lesson 10: Play to Win the Prize

Finally, youth sports provide a context where individuals and teams compete to win. On one of our kids’ teams, the coach emphasized playing for the greater reward.  This meant several things: (1) playing for the win, (2) playing to improve as an athlete, and (3) playing to grow is a person of character and commitment.

Lessons like these point to playing for the greater spiritual reward as well. In the Bible, the Apostle Paul speaks to the greater reward of the gospel in the following manner:

I do it all for the sake of the gospel, that I may share with them in its blessings. Do you not know that in a race all the runners run, but only one receives the prize? So run that you may obtain it. Every athlete exercises self-control in all things. They do it to receive a perishable wreath, but we an imperishable” (1 Cor. 9:23-25).

Victories on the field, court, or mat feel great. But these victories in sports are temporary. Paul says there is a greater reward that will last. For Paul this lasting reward is all about the gospel—the relationship with God made available to us because of the forgiveness offered in Jesus Christ.

So run for the athletic prize, but recognize this is pointing to an even greater reward. Nothing matters more than finding peace with God in this life. The prize of peace with God is found in Jesus Christ.


Youth sports provide countless opportunities to learn lessons about life and leadership. In these posts, I’ve highlighted 10. I hope you enjoy the life lessons that you are learning along the way as well, whether through your own involvement with sports, or as your children are involved in sports.

Take a moment to share your insights below!


Here are all of the posts in this 3-part series:

10 Life Lessons from Youth Sports (Part 2)

Play Ball!, by TMAB2003, Flickr

Play Ball!, by TMAB2003, Flickr

As with many families, our kids are regularly involved in youth sports. With so many demands for time in the life of a family, it is important that parents are intentional about where they invest their family time.

In light of this, as a family we took some time recently to ask a few questions about youth sports:

  • In what way are youth sports meaningful?
  • How do they contribute to the development of children and youth?
  • What life lessons may be learned from participation youth sports?

In response to these questions our landed on a list of “10 Life Lessons from Youth Sports” that fall into five main categories: Physical Lessons, Emotional Lessons, Relational Lessons, Mental Lessons, and Spiritual Lessons.

In my last post I shared lessons 1- 4 in the physical and emotional areas.

Physical Lessons

  • Lesson 1: Physical Health Is Important
  • Lesson 2: Athletes Are Born and Made

Emotional Lessons

  • Lesson 3: How to Lose, and Win, Well
  • Lesson 4: How to Press through Perceived Barriers

Now we turn to lessons 5 – 6 in the relational area.

Relational Lessons

Lesson 5: We’re in This Together

Along with the physical and emotional lessons, youth sports provide a significant opportunity to learn about the value and importance of working as a team. In the realm of most youth sports, the priority of teamwork is pronounced. Even in individual-oriented sports like wrestling, gymnastics, or tennis, individual effort is working toward team outcomes. In other arenas like basketball, soccer, or football, the priority of coordinated teamwork is expressed in an added level of team commitment.

Through such dynamics, kids learn that they are “in this together” with those around them. There are interdependencies that abound. As an athlete, they are motivated by the support and care of their family and friends. They are guided by the insights and direction of coaches and officials. They are strengthened by the encouragement and performance of fellow teammates.

This sense of interdependence was pronounced on the football field this past season. Quarterbacks and running backs could not move the ball without the protection of their offensive line. Linebackers could not do their job without defense ends and corner backs doing their essential work of containment. On the football field, you quickly learned both that others are depending on you to do your job, and that you in turn are depending on others to follow through with their jobs. Success comes when the coordinated efforts of the team moves toward a desired outcome.

Lesson 6: How to Respect, Engage, and Share in Authority

Along with learning the lesson of being in this together and being mutually dependent in a team, youth sports provide an important opportunity to learn how to respect, engage, and share in authority. First, youth athletes encounter authority in the form of coaches and officials.

Coaches and officials make many decisions throughout a game. Coaches decide how to run practices prior to games. Coaches decide which players to put in and what time to put them in the game or match. Coaches decide on key plays that will be made or strategies that will be utilized in light of the team’s performance on the court or field.  Similarly, officials of various types make judgements about athlete performance and adherence to the rules of the game or match.

Anyone that has played sports long enough realizes that good and bad calls are made both coaches and officials. In light of this, one of the key lessons is how to respond well to these calls. When a bad call is made, will athletes stay focused on the work that is before them, or will they become distracted and disrespectful to these authorities.

In addition to respecting authority, youth sports also provide significant opportunity for youth athletes to begin to exercise authority in appropriate ways. Coaches cannot personally enact the strategies and plays they call. Only the youth athletes can do this. And so they learn to take responsibility and authority on the field, court, mat, and beyond. And, they learn to share this authority with others, learning to take direction from fellow athletes when needed. Youth sports help young people to learn how to respect, engage, and share in authority.


I’ll pick up next time with Mental and Spiritual Lessons associated with youth sports.

What are your top lessons from youth sports? Please take a moment to share your thoughts below.

Fostering Collaboration (Leadership Practice 3)

Lomography Collaboration, enshahdi, Flickr

Lomography Collaboration, enshahdi, Flickr

I’m in a series highlighting 9 Effective Servant Leadership Practices. Servant leadership is not just a good idea. It works! The 9 effective leadership practices highlighted in this series capture core leadership dimensions that are correlated with effectiveness in the team context.

The past two weeks I highlighted the first two practices—Modeling what Matters and Engaging in Honest Self-Evaluation. This week, we turn to the third practice—Fostering Collaboration.

Practice 3: Fostering Collaboration

Dwight D. Eisenhower is attributed with saying “It is better to have one person working with you than three people working for you.” Such logic is at the heart of collaboration, and effective leaders prioritize fostering collaboration in their teams and organizations. In contrast to overly competitive leadership agendas, this leadership behavior—Fostering Collaboration—highlights the importance of leaders encouraging followers to work together over competing against one another in the organizational environment.

Collaboration and Complexity

Noting the importance of fostering collaboration, one research participant argues that, “solutions to complex problems today often require a collaborative engagement with others, the collective of which will generate the best solution.” Another participant acknowledges that no one person can meet the demands placed on leadership, and thus “collaboration allows a leader to expand the leadership resources brought into the leadership process.”

The Priority of Authentic Collaboration

Providing a key argument for viewing this practice as part of beginning with authentic leaders, one participant in my study noted the danger of collaborative gestures coming across as token invitations for follower participation. When a leader “just wants to appear like he/she is collaborating, but doesn’t really care about input from others,” such inauthentic collaborative gestures become toxic for leader-follower relationships and the broader organizational culture. However, when genuine respect for followers is blended with a listening posture, a suspension of leader predispositions, and a willingness to give credit to others and embrace solutions that come from others, there is great power in leaders working with followers on genuinely collaborative agendas.

Going Far Together

There is an African proverb that says “If you want to go fast, go alone. If you want to go far, go together.” Those who want to go far in leadership enterprises recognize the priority of a collaborative environment.

How are you doing at fostering collaboration in your sphere of influence? Do you recognize the priority of working together in order to go far? Take the next step in fostering collaboration in your work as a leader!

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Related Posts for the 9 Effective Leadership Practices:

Cluster One — Beginning with Authentic Leaders

Practice 1: Modeling what Matters

Practice 2: Engaging in Honest Self-Evaluation

Practice 3: Fostering Collaboration

Cluster Two — Understanding the Priority of People

Practice 4: Valuing and Appreciating

Practice 5: Creating a Place for Individuality

Practice 6: Understanding Relational Skills

Cluster Three — Helping Followers Navigate toward Effectiveness

Practice 7: Communicating with Clarity

Practice 8: Supporting and Resourcing

Practice 9: Providing Accountability

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Note: For those wanting to dig a bit deeper, please check out my article entitled “A Model for Effective Servant Leadership Practice.”

Collaboration: The Benefits, Bottom Line, & Basics

Collaboration, by AJC1, Flickr

Collaboration, by AJC1, Flickr

In a previous post I focused on the importance of removing the “I’s” from teams. Certainly there are important barriers to effective teamwork that need to be addressed, but pressing through such barriers is worth the effort. Here is a quick overview of the benefits, bottom line, and basics of collaboration.

The Benefits of Collaboration

Engaging a related topic to teamwork—collaboration—a recent article in the Harvard Business Review highlights benefits to collaboration in the professional service sector. In this article, Heidi Gardner identifies collaborative work across expertise boundaries as a key path for addressing complex issues and increasing overall profitability. In this study, collaborative models were associated with increased margins, increased client loyalty, and increased competitive edge.

The Bottom Line of Collaboration

Emphasizing this point, Gardner writes: “For a firm, the financial benefits of multidisciplinary collaboration are unambiguous. Simply put, the more disciplines that are involved in a client engagement, the greater the annual average revenue the client generates.” Although there is a learning curve in moving toward collaborative practices, Gardner reminds readers that on this front “perseverance pays off.”

Although I see great value in the use of teams on multiple level, it is helpful to note that the collaborative edge of team practice also proves to be effective from an economic perspective.

The Basics of Collaboration

Gardner provides a few specific recommendations for those seeking to increase their use of collaboration.

  • Don’t squeeze your team members “…be fair to the partners you invite onto your team.”
  • Deliver what you committed to on time, without reminders.
  • Communicate openly.

While there are many factors that contribute to effective collaboration, these are helpful reminders. I appreciate the affirmation of collaborative practice in this piece by Gardner.

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How are you tapping in to the benefits, bottom line, and basics of collaboration in your work with others?