What is Your Next Step in Leadership Training?

leadership_nist6dh

Photo Credit: leadership, by nist6dh, Flickr

It is my pleasure to highlight leadership training resources that have just been published.

In partnership with the Logos Mobile Ed team at Faithlife, over the past couple years we have been working on a set of course offerings now available here — Mobile Ed: Ministry Leadership Bundle (4 courses)

As the demands of leadership grow in our day, the importance of thoughtful engagement with leadership training rises with it. Evidenced by the popularity of events such as the Global Leadership Summit, engaging effective leadership practices in the life of the church and beyond is timely and relevant.

Individual Courses or the Ministry Leadership Bundle

These Mobile Ed leadership courses may be accessed either as a bundle with discount, or by selecting individual course offerings. The four courses in this bundle are the following:

Over 40 Hours of Instructional Content Made Accessible

Averaging around 10 hours of instructional content in each course, the learning units in the courses are designed to provide relevant leadership content in an accessible manner. As a self-paced learning experience, each unique learning portion is captured in a video that ranges from about 5-10 minutes. This model allows learners to walk through a wealth of content in manageable learning segments.

Here is a quick overview of some of the themes captured in each course.

LD101 — Introducing Ministry Leadership (course available here)

  • Why leadership? Why Now?
  • Approaching Leadership from a Christian Perspective
  • Frameworks for Ministry Leadership
  • Self-Leadership
  • Leading Individuals
  • Leading Teams and Groups
  • Leading Churches and Organizations
  • Thoughts on Leading with Purpose

LD102 — The Ministry Leader and the Inner Life (course available here)

  • The Process of Spiritual Transformation and Essential Features of Self Leadership
  • Personal Formation: Life Story, Life Calling, Life Values, Life Motivation and Gifts, Spiritual Gifts, Life Passion, and Emotional Maturity
  • Spiritual Formation: Introduction to Spiritual Disciplines, Holistic Perspective, Eternal Perspective, Divine Perspective, and Joyful Perspective
  • Pursuing God through the Disciplines of the Mind, Heart, Action, and Community
  • Leadership and the Centered Life

LD201 — Leading Teams and Groups in Ministry (course available here)

  • Why Team Leadership?: Team Challenges and Benefits
  • Biblical and Theological Foundations for Decentralized Leadership
  • Team Leadership: Cultural Relevance
  • Team Leadership: Pragmatic Effectiveness
  • Servant Leadership and the Effectiveness of Teams
  • Healthy Teams: Driven by 5 Questions
  • Healthy Leadership: The Role of the Leader and Dimensions of Team Leadership
  • Healthy Team Contexts

LD202 — Communication and Organizational Leadership (course available here)

  • Class Focus and Rationale
  • The Leadership Communication Pyramid
  • Leadership Communication: Types, Models, and Elements of Communication
  • Leading Organizational Culture: The Elements of Culture and the Leader at the Intersection
  • Leading through Organizational Conflict
  • Leading Visionary Change

Come join me on this leadership training journey, now available through the Logos Mobile Ed Ministry Leadership Bundle.

Groups vs. Teams: What’s the Difference?

Working Together Teamwork Puzzle Concept, Scott Maxwell, Flickr

Photo Credit: Working Together Teamwork Puzzle Concept, by Scott Maxwell, Flickr

“A group becomes a team when each member is sure enough of himself
and his contribution to praise the skills of the others.”
– Norman Shidle

Most people participate in some form of a team or group on a regular basis. This happens through recreation in the realm of sports and clubs. This happens on the job as people come together to get things done within organizations.

Although you likely have been part of both groups and teams in the past, do you understand the difference? What are the key distinctions between a group and a team?

Defining Teams

Larson and LaFasto describe three basic characteristics of teams.

  1. Two or more people
  2. Specific performance objective or recognizable goal to be attained
  3. Coordination of activity among the members of the team is required for attainment of the team goal or objective

Independent or Coordinated Effort

Larson and LaFasto’s third point is the key to answering our question.

  • Groups organize around individuals bringing together independent work in light of individual goals.
  • Teams organize around individuals bringing together coordinated work in light of collective goals.

Contrasting Groups and Teams

Groups

Teams

Independent Work

Individual Goals

Individual Accountability

Individual Evaluation

Coordinated Work

Collective Goals

Mutual Accountability

Collective Evaluation

Valuing Both

I highly value teaming done well. However, there is a time and place for both groups and teams.

Groups are generally more helpful for quickly and efficiently getting things done in the context of a temporary working relationship. When individual and independent work can be brought together to advance the individual goals of multiple parties, then a group is an efficient way to work together. Many of the group projects and assignments I’ve completed over the years of my schooling fit into this group model.

Teams are generally more helpful for taking on bigger projects over a longer period of time. When the outcome requires coordinated work being brought together to advance collective goals that will be collectively evaluated, then a team is the most effective way to work together. Although teaming done well tends to take more time than working as a group, this extra time investment pays off in the quality of the team’s performance.

Speed or Quality

  • Groups are best when the stakes are lower and speed is the key.
  • Teams are best when the stakes are high and quality is more important than speed.

“If you want to go fast, go alone. If you want to go far, go together.”

– African proverb

This African proverb sums it up well. Though most of us want to go fast AND far, usually we have to prioritize one over the other. Groups help us go fast. Teams help us go far.

Enjoy the journey of working with others. I’d love to hear your experience of working with groups and teams!

C.S. Lewis on Empowerment — Exploring Leadership Development

C. S. Lewis, Sigurdur Jonsson, Flickr

Photo Credit: C. S. Lewis, Sigurdur Jonsson, Flickr

Empowerment is vital for effective leadership. It is core to most of our relationships…from teaching, to parenting, to leading.

Leading People to Not Need Us

In discussing love and giving, C.S. Lewis implicitly engages the practice of empowerment. Lewis writes:

The proper aim of giving is to put the recipient in a state where he no longer needs our gift. We feed children in order that they may soon be able to feed themselves; we teach them in order that they may soon not need our teaching.”

Celebrating Growth toward Independence

This principle is not only essential for effective parenting or teaching, it is also essential for effective leading. It raises a heart-searching question for us as leaders: Are we leading our people to dependency on our leadership, or are we leading them to a place of independence and interdependence?

Recognizing Leader Struggles Along the Way

Organizational leaders who hunger for power and position will have difficulty leading followers to a place of independence. Organizational leaders who struggle with personal insecurity will struggle to free followers to this place as well.

Secure and follower-focused leaders recognize that it is a win for both their followers and their organizations to create pathways where leaders may be both developed and empowered for service.

Finding the Reward of Empowerment

Lewis continues to press his argument:

Thus a heavy task is laid upon the Gift-love. It must work towards its own abdication. We must aim at making ourselves superfluous. The hour when we can say ‘They need me no longer’ should be our reward.”

All too often, our saying “they need me no longer” is viewed as a threat rather than a reward. But true love—love that holds the importance of others and their goals alongside our own goals—will lead in such a way that both leader and follower values, goals, aspirations, and dreams may be pursued.

Developing and Deploying Emerging Leaders

In reality, leaders who get the concept of developing and deploying their people do not work themselves out of a job, for such leaders are constantly creating new opportunities for new developing leaders. Great leaders create space for others to flourish. Great leaders identify potential, develop this potential, and release this potential into new roles and opportunities.

Leadership development does not need to be a zero sum game. Thriving organizations and entrepreneurial communities benefit from a regular flow of developed and empowered leaders released into new opportunities.

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How are you wired as a leader around these themes? Do you tend to hold onto authority over others, or are you wired to identify, develop, and release talent in the cause of your organization’s mission? Great leaders empower their people!

6 Characteristics of Organizations with Vision

mind_scratch, Ultima visión, Flickr

Photo Credit: mind_scratch, Ultima visión, Flickr

In a previous post, I highlighted the importance of Leading from the Front with Vision. Focusing on why vision matters, Burt Nanus provides a list of characteristics of organizations with and without vision. Here is a summary of these characteristics:

Organizations with Vision

Organizations without Vision

  • Opportunity-Driven
  • Focused on Change
  • Progressing toward Goals
  • Oriented Strategically
  • Focused on Long-Term Results
  • Proactive
  • Problem-Driven
  • Focused on Stability
  • Focused on Past Performance
  • Oriented Tactically
  • Focused on Short-Term Results
  • Reactive

An orientation toward change, pursuing opportunities, working toward goals, focusing strategically, paying attention to long-term interests, and being proactive tend to go along with visionary focus.

Based on these characteristics, are you embedded in an organization with or without vision? If you are leader, are you guiding your organization with vision?

Visionary Change with a Plan: Remembering the Importance of Effective Management in the Change Process

Change, SomeDriftwood, Flickr

Photo Credit: Change, SomeDriftwood, Flickr

Change agendas often fail due to good visions that lack a thoughtful plan. I observed this in some of my previous work with smaller nonprofits. In these contexts, leadership energy was devoted to generating new ideas and visions for the future but there was not sufficient managerial energy devoted to plans that would support the enactment of vision.

Doing things Right

Peter Drucker noted that management is doing things right while leadership is doing the right things. Although leadership is focused on doing the right thing and casting appropriate visions for change, it is often management that focuses on doing things right. Change initiatives that are launched but not sustained often fail due to lack of effective planning and lack of doing things the right way.

Consistent with Drucker’s observations, John Kotter highlights the central functions of leaders and managers. Leaders focus on setting direction, aligning people, and motivating people. In contrast to this, managers plan and budget, organize and staff, and control and problem solve. Successful change efforts are not focused on only one of these lists, but rather both. Successful change efforts are not focused on leadership or management, but rather effective leadership and effective management.

Change Initiation and Change Implementation

Since leadership tendencies of setting direction often initiate change agendas, it is easy for change failure to occur in the absence of management. Without leadership, change fails due to lack of initiation. Without management, change fails due to lack of implementation.

What change vision are you pursuing as a community? Are you pursuing both effective initiation and implementation? How are you pursuing the change visions with a plan?

8 Core Leadership Abilities

Follow the Leader, by Vinoth Chandar, Flickr

Photo Credit: Follow the Leader, by Vinoth Chandar, Flickr

In a recent issue of Harvard Business Review, Claudio Fernández-Aráoz identifies 8 abilities that the best leaders possess. Here is the list, along with a brief description and summary of each item on the list.

  1. Strategic Orientation: The capacity to engage in broad, complex analytical and conceptual thinking.” The new realities surrounding organizations demand that leaders have a capacity to engage in strategic thinking in the face of complexity.  Are you thinking about your organizational realities through a strategic lens?
  2. Market Insight: A strong understanding of the market and how it affects the business.” Along with increased complexity, the world is more connected to our organizations than ever before. Are you paying attention to the environment surrounding your organization and how this environment will shape the way your organization goes about its work?
  3. Results Orientation: A commitment to demonstrably improving key business metrics.” Increases in complexity and connectivity in our world translate into increased competition. This increased competition necessitates that leaders pay attention to performance for the things that matter to your community. Are you measuring what matters most to your organization?
  4. Customer Impact: A passion for serving the customer.” In-grown organizations will struggle to thrive in the changing economy. Who do you serve as an organization? Do you have a passion for providing the best possible service for these individuals and communities?
  5. Collaboration and Influence: An ability to work effectively with peers or partners, including those not in the line of command.” Leadership in today’s organizations is not simply about individuals getting individual work accomplished. Complex problems require complex solutions that are often worked out in collaboration. Do you possess a collaborative orientation?
  6. Organizational Development: A drive to improve the company by attracting and developing top talent.” Finding, recruiting, and retaining top talent is a substantial need in the coming years. Factors such as globalization and demographic shifts are making this need more pronounced. How are you leading your organization in a path of intentional leadership development?
  7. Team Leadership: Success in focusing, aligning, and building effective groups.” As noted above related to collaboration, it is no longer about individuals accomplishing individual outcomes. Organizations today require effective groups or teams working together to accomplish increasingly complex outcomes. Are you developing your capacity as a team player?
  8. Change Leadership: The capacity to transform and align an organization around a new goal.” Our changing world translates into dynamic and changing organizations. How are you developing your change leadership capacity? As a community this will be essential as you lean into these organizational and environment transitions?

As the world around us changes, a capacity to adapt to new environments is critical. As you consider these 8 Core Leadership Abilities, what are your strengths? What are your growth edges? Are you committed both to developing yourself and those around you to meet the demands of leadership today?

Chaos, Creativity, and Connectedness: Learning to Embrace the New Organizational Story

From Chaos to Order, Sebastien Wiertz, Flickr

Photo Credit: From Chaos to Order, Sebastien Wiertz, Flickr

I enjoyed reading Margaret Wheatley’s book Finding our Way: Leadership for Uncertain Time recently. Wheatley discusses at length the important shift from old stories to new.

The Old Organizational Story

The old organizational story that Wheatley emphasizes is a mechanistic story in which a desire for predictability and consistency is pursued. Wheatley notes, “We want a story of simple dimensions: People can be viewed as machines and controlled to perform with the same efficiency and predictability.” As efficient as this goal or desire seems, Wheatley notes that there is one major problem with it: “people never behave like machines,” and when we try to have them act like machines we “ignore the deep realities of human existence” and “take the complexity of human life and organize it away.”

The New Organizational Story

In contrast to this old story, Wheatley is calling for a new story that is a tale of life…one where the complexities of human life are embraced and welcomed rather than controlled and managed away. Wheatley notes that, “Life seeks organization, but it uses messes to get there. Organization is a process, not a structure.” When we, as leaders and managers, simply try to mechanistically structure organization, we often work against rather than with the larger patterns of organization at work in the world.

On this point, Wheatley notes, “Self-organizing systems have the capacity to create for themselves the aspects of organization that we thought leaders had to provide. Self-organizing systems create structures and pathways, networks of communication, values and meaning, behaviors and norms.” In such a model, Wheatley is arguing for the importance of both creativity and connectedness in the life of the organization.

Pursuing Creativity and Connectedness

Pursuing creativity and connectedness feels messy and can feel at odds with the need for stability and consistency. This is one of the largest challenges. As leaders and organizations, are we willing to let go of perceived order pursued through mechanistic means in order to find deeper and more authentic order through more organic means?

Organizations and Chaos Theory

Chaos seems to be a threatening concept for many organizational leaders, but Wheatley reminds us that sometimes the deepest order is found in the midst of self-organizing systems that seem quite unorganized. In Leadership and the New Science: Discovering Order in a Chaotic World, Wheatley points to realities in our world such as fractal and spiraling structures that manifest deep order from what seems chaotic at first glance. Although seemingly at odds with our desire to pursue organizational structure through mechanistic means, Wheatley challenges us to look for order where we typically see chaos.

Pursuing Meaningfulness—What Matters Most

One final point: I love Wheatley’s emphasis on creativity being found through meaning. “As soon as people become interested in an issue, their creativity is engaged. If we want people to be innovative, leaders must engage them in meaningful issues.” Rather than having to prod and production followers through extrinsic means in the mechanistic model, tapping into what is meaningful allows us to pursue creativity through intrinsic motivation of opportunities that are meaningful in a more organic model.

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How do you respond to Wheatley’s arguments? Looking to the new story and themes surrounding chaos, creativity, and connectedness can feel uncomfortable at first, but I encourage you to give it time and thought. Sometimes the most power insights come to us in unexpected ways.

Leadership & Management

Lead the Way

Photo Credit: 3D Team Leadership Arrow Concept, Scott Maxwell, Flickr

The conversation surrounding leadership and management is an important one. While management was a major emphasis in the 20th century, focusing on stability and control, leadership has come to the forefront later in the 20th century and into our current time. In contrast to stability and control, leadership emphasizes valuing change, valuing people, empowerment of people, and the central place of relationships in organizational life.

Leadership and Management Described

John Kotter provides a helpful overview of the distinction between leadership and management. Management’s orientation around stability and control is characterized by dimensions such as (a) planning and budgeting, (b) organizing and staffing, and (c) controlling and problem-solving. leadership’s orientation around people, empowerment, and relationships is characterized by (a) direction-setting, (b) aligning, and (c) motivating.

Processes vs. People

While management focuses on stability and efficiency of processes, leadership focuses on navigating people and systems toward change and insuring that the team or organization is focused on the right things. The language of processes and people is also helpful. Management tends to be more process and object focused; leadership tends to be more people and human resource focused.

Efficiency vs. Effectiveness

The temptation is to raise one of these as more important than the other. Organizations and followers need both stability (management) and change (leadership). Organizations and followers need both efficiency (management) and effectiveness (leadership). In contrasting the two, I think my natural tendency is to focus on the big picture and whether or not we are making progress toward the right goals for our community. Because of this, I need to regularly and intentionally ensure that the managerial side of my departments is not being lost in the leadership emphasis.

Pursuing Both in Your Practice

Whether we tend toward leadership or management, we need to remember that our organizations need both. Make sure that you know your tendency so that you may give attention to balancing this out in your own practice and through the diverse people brought onto your team.

People, Planet, and Profit — Business Leaders and Sustainable Economics

United States Capitol

Photo Credit: United States Capitol, Justin A Irving, purposeinleadership.com

Today I had the pleasure of meeting with a group of business and political leaders at the United States Capitol in Washington, DC. Facilitated by The Washington Institute, a group of leaders who are interested in the integration of faith and work gathered to hear insights from key leaders in Washington.

Economics of Mutuality

One of these senior business leaders was Jay Jakub of the Mars Corporation who shared a great deal about the corporation’s thinking on the economics of mutuality. Jakub began by noting that if you want to make money for a year you ask one set of questions, but if you want to make money for 100 years you ask different questions. The 100-year questions revolve around mutuality and sustainability, and challenge the purely profit-driven approach to business rooted in Milton Friedman’s economic theory.

A Triple Bottom Line

To summarize the in-depth presentation we heard, Mars is aggressively piloting and pursuing a Triple Bottom Line approach to business and economics.  While a single bottom line approach is the norm in most business—particularly within publicly traded companies—Mars and other corporations are growing in also taking the bottom line of people and planet seriously as well. Taking profit, planet, and people seriously in the corporate environment means identifying and implementing metrics to measure performance in all three bottom line variables of People, Planet, and Profit.

Triple-Bottom-Line

The Triple Bottom Line & The Economics of Mutuality

Myopic Economics

Economic approaches that isolate only one of these variables will err. A profit-only approach to business burdens people and damages the environment. A planet-only approach to business often is unsustainable because it is not profitable, and because the lack of sustainability will not serve people. A People-only approach sounds helpful, but often lacks environmental consciousness and likely will fail in the long run due to an absence of profitability.

Holistic Economics

The key insight I took away from this interaction with Jay Jakub is to pursue business economics in a holistic manner. Pursuing only one bottom line priority is myopic (People, Planet, OR Profit) and is driven by short term questions in pursuit of short term solutions. In contrast to a myopic and short term approach, pursuing the Triple Bottom Line of People, Planet, and Profit leads to a business economic model that is bearable, equitable, viable, and ultimately sustainable.

I’m hopeful that Mars and many other companies will make a successful transition from the single bottom line to the triple bottom in the next decade. Societal, economic, and human flourishing in our world under God’s care will benefit greatly from such transformation!

7 Levels of Leadership Communication

Communication

Photo Credit: Communication, by elycefeliz, Flickr

 

Effective leadership and effective communication are intimately connected. I often tell students, “Although you can be an effective communicator without being an effective leader, effective communication is foundational to effective leadership.”

For some of you, this is energizing. For others—perhaps those who do not like public speaking—this can sound intimidating. But whether we like it or not, effective communication is vital for effective leadership.

It is important to remember, however, that communication takes many forms, uses many mediums, and happens at many levels. While some leaders excel at public forms of communication such as plenary speaking or communication through mass media, others excel at interpersonal forms of dyadic and small group communication.

As leaders, the key is to know our strengths and growth edges as leadership communicators.

Here is quick list of 7 Levels of Leadership Communication that you may use to think through strengths and growth edges in your leadership communication practice:

  1. Intrapersonal Communication — The level of Intrapersonal Communication easy to miss in communication discussions. Intra-personal communication focuses on what is happening at the level of self-leadership. Before you are able to effective communicate with others, the leadership message must be clear to you. The level of intrapersonal reflection and dialogue is focused engaging clarity of thought before engaging clarity of communication. A strong intrapersonal communication supports strong interpersonal communication.
  2. Interpersonal Communication — Moving from intrapersonal communication to interpersonal communication highlights the importance of others in the communication process. Communication is not just about the message sent. It is about the message received. This necessitates understanding the other in the communication process. The following levels help think about the other on multiple levels.
  3. Dyadic Communication Dyadic Communication focus on the dyad of two people. How are you doing at this level of communication? As a leader, are you able to sit down with another individual and effective communicate your leadership message? Are you able to effective listen to the needs of others? Are you able to effectively connect these felt needs with the visionary direction of the organization?
  4. Small Group or Team Communication Small Group/Team Communication takes communication to the next level beyond just two individuals. Are you able to effectively work with small groups of individuals in your organization? Are you able to communicate in such a way that helps the team coalesce around a common vision? Effective leadership communication at the team level also must pay attention to working through and weathering potential storms of conflict.
  5. Divisional or Organizational Communication — Moving beyond the team level, organizational leaders also need to think about communication internally within the organization at the divisional and macro organizational level. Are you able to cast a compelling vision through Organizational Communication? Are you able to use multiple pathways of formal and informal communication to reinforce the central organizational values and goals?
  6. Public or External Communication — Organizational leaders not only need to think about communication within their organizations, but also Public/External Communication beyond the metaphorical walls of the organization. How are you as an external leadership communicator? Are you mindful of the various constituencies that have a vested interest in your organization? Are you finding communication channels that not only work for you, but also work for your target audience? Effective public or external communication helps to expand your organization’s influence in new arenas.
  7. Mass Communication — Finally, Mass Communication is an extension of public/external communication using methods from disciplines such as advertising, journalism, broadcasting, and public relations. Organizational leaders often are not experts in these areas. Because of this, effective leadership communicators at this level often partner with internal or external coaches to help guide effective mass communication for advancing the organization’s message.

Although few leaders excel at all of these levels of leadership communication, this list provides a helpful checklist for thinking through strengths and growth edges in your own leadership communication journey.