I’m in a series highlighting 9 Effective Servant Leadership Practices. Servant leadership is not just a good idea. It works!
The 9 effective leadership practices highlighted in this series capture core leadership dimensions that are correlated with effectiveness in the team context around three broad areas: Beginning with Authentic Leaders, Understanding the Priority of People, and Helping Followers Navigate toward Effectiveness
Understanding the Priority of People
I’ve walked through the first grouping in previous posts. The second grouping of servant leadership practices presented in the model emphasizes the importance of Understanding the Priority of People. In this second cluster of servant leadership practices, leadership behaviors associated with effective teams include: (1) valuing and appreciating, (2) creating a place for individuality, and (3) understanding relational skills. This week we take on Leadership Practice 4— Valuing and Appreciating.
Practice 4: Valuing and Appreciating
Understanding the priority of people begins with a basic commitment to Valuing and Appreciating people. While this includes the communication of appreciation for follower contribution as a primary focus, it also emphasizes the value and trust of people at a more basic level.
Jim Laub notes the following about valuing people and organizational health:
“Healthy organizations have a different view of people. People are to be valued and developed, not used.”
This gets at a core characteristic of servant leadership. As a leader, do you view the people primarily as resources to be used and deployed, or do you view people as intrinsically valuable?
The Innate Value of People
“Leaders accept the fact that people have present value not just future potential. People seem to have an innate ability to know whether or not they are being valued…whether or not they are trusted. Effective leaders accept a person’s value up front. They give them the gift of trust without requiring that they earn it first. As leaders work with people in organizations they will serve them by displaying the qualities of Valuing People.”
Many leaders value their followers after the followers have demonstrated their value to the organization. Consistent with Laub’s comments, servant leaders take valuing people to another level. Servant leaders value people not only for what they contribute, but rather value them primary for who they are as people.
Valuing Leads to Appreciating
Several research participants highlight similar observations, noting the importance of trust in valuing and appreciating followers when they are “given responsibility and released to accomplish the task without second guesses,” and when “verbally appreciate[ing] them as people first, then for their contribution to the team.” Another participant noted that a follower feels valued and appreciated “when a leader authentically and legitimately applauds the performance of a follower and acknowledges their unique contributions with concrete examples.” Such expressions must be connected with reality, though, and in the words of this participant must be “genuine, deserved, and observable” if such expressions are to be effective.
How Do You View Your People?
So how are you doing on this front? Are you valuing people for who they are, or merely for what they contribute to the organization? Is this valuing of people translating into expressions of appreciation? Teams flourish as members are valued and appreciated in the journey toward effectiveness.
Related Posts for the 9 Effective Leadership Practices:
|Cluster One — Beginning with Authentic Leaders|
|Cluster Two — Understanding the Priority of People|
|Cluster Three — Helping Followers Navigate toward Effectiveness|
Note: For those wanting to dig a bit deeper, please check out my article entitled “A Model for Effective Servant Leadership Practice.”