Busyness

Stress, by Environmental Illness Net…, Flickr

Life can feel quite overwhelming at times. This past week felt like this for me. Perhaps you can identify.

In light of my week, I’m going to take a bit more of an autobiographical approach to this post.

My week was not overwhelming due to a massive crisis hitting my life, though there are plenty of crises hitting our world these days. In fact, most of the various items hitting the schedule were extremely enjoyable taken individually. The overwhelming feeling simply came as the normal flow of life built up and a few added curveballs were thrown into the mix.

I’m sure you have your own list of ordinary and normal flow of life items, but here are a few of mine from both the professional and personal levels:

Professional

Preparing class lectures
Meetings with students
Teaching classes
Grading papers
Recording lectures for online students
Participating in administrative meetings and attending to administrative needs for our school

Personal

Spending time as a family
Enjoying a date with my wife
Attending a friend’s wedding
Engaging with our community group at church
Teaching a Sunday school class
Spending time in the minivan with my daughter who is learning to drive
Watching my daughter’s high school soccer game
Helping coach my son’s football team with multiple games and practices
Helping with the normal flow of house work

Navigating the Curveballs

I’m a bit tired just typing out this list of normal flow of life activities! I know you have your own list as well.

For me, this list shifted from normal flow to overwhelming when spending time working on two vehicles needing maintenance — one vehicle that was outsourced to a professional and one vehicle with work I did myself. Oh, and I lost my wallet as well!

You get the idea. We all have our normal flow of life activities, and then the occasional week comes along that throws us a curveball. My curveballs this week were vehicle repairs and a lost wallet. Your curveball likely was something else.

Working Hard from Passion rather than Stress

In the midst of this slightly crazy, and wonderful, week, I landed on a delightful quote from Simon Sinek:

“Working hard for something we don’t care about is called stress;
working hard for something we love is called passion.”
– Simon Sinek

With the exception of the vehicle maintenance and calling credit card companies to report lost cards, as I look back on this past week, a vast majority of everything with which I engaged thankfully fell into the passion category. Although I hope to avoid such a busy week as I move into another, I’m grateful that even when the work feels hard, it still feels meaningful.

May you find work in the week ahead that draws out passion rather than stress for you!

I’ll be aiming for this sweet spot as well.

Strategy, Stefan Erschwendner, Flickr

Leaders vs. Managers

The work of managers and leaders is different (See my previous post on key distinctions of leadership and management here). In larger organizations, some roles have the luxury of focusing on one or the other. Increasingly, organizations are looking to individuals to fulfill both roles within the same position.

Individuals are being ask to consider both giving direction (a leadership function) to their team and organizational unit and also guiding processes with efficiency of execution (a managerial function). Drawing on John Kotter and others, here are some key difference between leadership and management.

Leadership is about Doing the Right Thing by:

Direction Setting
Aligning
Motivating

Management is about Doing Things Right by:

Planning and Budgeting
Organizing and Staffing
Controlling and Problem-Solving

Vision, Strategy, & Goals

Both “Doing the Right Thing” (leadership effectiveness) and “Doing Things Right” (managerial efficiency) are vital in organizations. While both of these activities require time and attention, and busyness can be the enemy of both healthy leadership and management, perpetual busyness is especially the enemy of the leadership function of direction setting.

Time is required for setting direction as a strategic leader. It requires time to think. It requires time to reflect.

Healthy organizational vision, organizational strategy, and organizational goals come best to those who pull back from busyness for intentional time to think and reflect.

Identifying the Right Strategy

The issue is not whether or not your organization has a strategy. The issue is whether or not you have the right strategy. Leaders must continually be asking whether or not they are focused on the right things for their organization.

While strategic questions may be asked in seasons of busyness, thoughtful answers to these questions often only come when enough mental bandwidth is freed up in the life of leaders. Strategic insights come most often when there is intentional space to think and reflect.

Hard Work vs. Busy Work

Certainly hard work is core to successful organizations. Organizations thrive when talented members pull together with conscientious, attentive, and coordinated work.

But hard work and busy work are not the same thing. Busy work is not necessarily the hard work that your organization needs. As I share in another post, make sure that you Don’t Confuse Motion with Progress (see related post here). It is possible to be busy and not be effective.

The Work of Leaders = Time for Thought and Reflection

So what is the Hard Work to which leaders must devote their time?

One answer to this is to engage in the work of thought and reflection. This seems simple, but actually there are many factors that often work against this strategic priority for leader time management. Demanding schedules, organizational fires that need to be addressed, requests for time and attention, and just general busyness can work against this “simple” leadership agenda. In response to such demands, it is all too easy for leaders choose busy work over hard work.

Over time, in the face of such realities organizations often create a work climate that validates busy. This validation is rooted in the belief that busy = hard work, and that hard work = organizational performance. While it sometimes works this way, often we are making assumptions that are not accurate.

Sometimes working smarter rather than just working harder requires a different pace—a pace that provides space for the leadership work of thought and reflection. So how are you making time for this vital work of strategic leadership?

Making Time for the Work of Strategic Leadership

Leaders must make time for the work of strategic leadership. This is especially important because the cultures of our organizations are often working against finding this time. It doesn’t just happen—leaders must make time for this vital work.

Some of the most effective public leaders have made time for this work. Warren Buffett is known for insisting on time to just sit and think almost every day. Bill Gates was known for taking a full week off twice a year in order to think and reflect about the strategic needs of Microsoft.

7 Questions for Leaders Engaging the Work of Strategic Leadership

Are we staying focused on what matters most?
What is changing around us that requires a strategic course correction?
What are we doing that needs to be ended or scaled back?
What are we doing that needs to be continued or scaled up?
What are we doing that needs to be improved or strengthened?
What is missing? What are we not doing that needs to be introduced?
What’s next? What is our next top priority for strategic focus?

Taking Time for the Work of Strategic Leadership

The work of strategic leadership is vital for organizational health and effectiveness. Are you too busy for strategic leadership, or are you making time and setting busyness aside for this essential leadership work?

Find some time in the next month to step back from the busy pace of leadership so that you may engage these 7 questions in the work of strategic leadership.

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For additional reading on strategy and leadership see Strategic Foresight: The Past, Present, and Future Focus of Leadership