Are You Able to Lead with Clarity and Calmness?

Communication, by Paul Shanks, Flickr

Communication, by Paul Shanks, Flickr

One of the “tweetable” leadership thoughts I like to share often is the following:

Followers need clarity and calmness in challenging times.
Provide authenticity and a non-anxious presence for those you lead.

There is actually a lot of thought, and research, that goes behind this call for clarity, calmness, and a non-anxious presence. Some of this research may be found in an article a colleague and I have published in the academic journal Management Research Review. If you don’t have access to this journal, you may find another discussion of the research directly here through the American Society of Business and Behavioral Sciences.

In the face of challenging times, followers need clarity, calmness, authenticity, and a non-anxious presence from their leaders.

What do I mean by this? I’ll use some quick points of contrast to explain.

This Type of Leadership IS NOT About:

  • Leaders “having it all together,”
  • Leaders pretending to have all the answers, or
  • Leaders being overly controlling.

This Type of Leadership IS About:

  • Leaders being calm… engaging with a non-anxious presence,
  • Leaders providing followers with clarity … being clear and authentic with what can be shared, and
  • Leaders guiding with conviction … leading with moral resolve and fortitude.

“Self-Differentiation”

In the study noted above, we found that leader resiliency was associated with a social science construct called self-differentiation. Self-differentiated leaders are able to maintain a non-anxious presence in the face of what often raises anxiety for others.

The reality is those who lead in the manner described in this post face challenges just like any other leader. The difference is in how they respond.

Responding with Clarity and Calmness

Rather than letting circumstances dictate their demeanor, self-differentiated leaders find a way to recognize the challenging realities and then approach these realities in a calm and non-anxious manner.

I don’t know about you, but I love to work for and follow leaders like this. I also desire to provide such leadership for others as I’m able.

So what about you? Are you able and willing to lead with clarity and calmness? Remember:

Followers need clarity and calmness in challenging times.
Provide authenticity and a non-anxious presence for those you lead!

9 Effective Leadership Practices

Number Nine, by Mario Klingemann, Flickr

Number Nine, by Mario Klingemann, Flickr

Servant leadership is a good idea. The core of servant leadership is about leaders placing follower needs at the highest priority level. Most would agree this is a good idea. The question many do raise, however, is whether or not this good idea is also effective?

Thankfully social science research methods can help us. One of the benefits of social science research is its capacity to confirm the utility or effectiveness of practices that are inherently valid philosophically or biblically.

Good Ideas that Work

For instance we do not need research to inform us that humility is important for individuals and leaders; this is an argument that may be made practically, philosophically and biblically. The validity and importance of humility may be argued apart from research. However, research can come alongside logic and experience to confirm the utility or effectiveness of an idea like humility. This is what was found by Jim Collins in his research on Level Five Leaders. Not only is leader humility ethically-good and biblically-consistent as an idea—an argument that may be made biblically, philosophically, and practically—Jim Collins found through research that leader humility is also effective.

Servant Leadership: An Good Idea Whose Time Has Come

A similar argument may be made for understanding servant leadership. The importance and validity of servant-oriented leadership practices can be argued ethically, morally, philosophically, practically, and biblically apart from questions of its utility and effectiveness. However, it is powerful when leadership practices that are ethically-good and biblically-consistent are also found to be effective.

While servant leadership is a good and values-based model of leadership practice—and this alone is enough for leaders to utilize servant leadership practices—it is also helpful to know that servant leadership is effective. And indeed it is. Servant leadership is not only a good idea. It works.

9 Effective Leadership Practices

So what characterizes servant leadership? What leader behaviors are consistent with servant leadership practice?

Here are 9 core leadership practices that I’ve identified as not only good ideas, but also as effective.

Cluster One — Beginning with Authentic Leaders

Practice 1: Modeling what Matters

Practice 2: Engaging in Honest Self-Evaluation

Practice 3: Fostering Collaboration

Cluster Two — Understanding the Priority of People

Practice 4: Valuing and Appreciating

Practice 5: Creating a Place for Individuality

Practice 6: Understanding Relational Skills

Cluster Three — Helping Followers Navigate toward Effectiveness

Practice 7: Communicating with Clarity

Practice 8: Supporting and Resourcing

Practice 9: Providing Accountability

In the coming weeks, I’ll unpack each of these practices and provide reflections both on why they are important and how leaders may use them to effectively guide their followers.

For those wanting to dig a bit deeper, please check out my article entitled “A Model for Effective Servant Leadership Practice.”